Water Utility / County Enterprise

Shelby County Water Services

Use published rates, fees, service documents and notices first. Contact Water Services for board or Commission materials, service-area maps, water-quality reports, capital projects, procurement, engineering and billing-policy records.

Official utility and manager located; records procedure pending audit
Best available route

Official county utility, manager, rates and engineering contacts located

Use published rates, fees, service documents and notices first. Contact Water Services for board or Commission materials, service-area maps, water-quality reports, capital projects, procurement, engineering and billing-policy records.

Contact and filing details

Records custodian or office
Shelby County Water Services / Manager Phillip Crunk, P.E.
Phone
Customer service: (205) 678-2818; administration/engineering: (205) 670-6540
Submission methods
Published utility documents; email link, telephone, mail or office request.
Mailing address
19220 Highway 280, Suite 101, Birmingham, AL 35242-6755
Physical address
19220 Highway 280, Suite 101, Birmingham, AL 35242-6755
Fee information
Published utility rates and service charges are not necessarily public-record copy fees; confirm records costs separately.

Public notes

Shelby County Water Services supplies water only and does not provide sewer or garbage service. Municipal and independent water systems remain separate custodians, and county service is not available throughout all of Shelby County.