E911 / Dispatch / Communications
Shelby County 9-1-1 / Dispatch
Use the public dispatch log for preliminary incident discovery. Contact Shelby 911 for call audio, CAD, radio, addressing, mapping, board and administrative records, and confirm whether an originating municipal agency keeps a separate copy.
Official dispatch location and log located; direct procedure pending auditOfficial 24/7 dispatch location and public log located
Use the public dispatch log for preliminary incident discovery. Contact Shelby 911 for call audio, CAD, radio, addressing, mapping, board and administrative records, and confirm whether an originating municipal agency keeps a separate copy.
Contact and filing details
- Records custodian or office
- Shelby County 9-1-1 Emergency Services / records custodian
- Phone
- Confirm through county administration: (205) 670-6550
- Submission methods
- Public online dispatch log; written, telephone, mail or office request after confirming current custodian.
- Mailing address
- 19220 Highway 280, Birmingham, AL 35242
- Physical address
- 280 Shelby County Services Building, 19220 Highway 280, Birmingham, AL 35242
- Fee information
- No official call-audio, CAD, radio or certification fee schedule located.
Public notes
The county says Shelby 911 dispatches fire, EMS and law enforcement across participating jurisdictions and handles about 80,000 calls annually. Caller, medical, victim, juvenile, tactical and active-investigation information may require redaction.