Emergency Management / E911 / EMS / Dispatch

Mobile County EMA / Communications District 911 / EMS

Contact EMA for emergency planning, mitigation and disaster records. Use the Communications District's online form for eligible 911 calls, transcripts, addressing, GIS and district records. Contact Mobile County EMS for ambulance and fire-dispatch records outside the City of Mobile; confirm custody with the originating agency.

Official form, retention and fees located; call-level custody pending audit
Best available route

Official EMA, E911 records form and county EMS routes located

Contact EMA for emergency planning, mitigation and disaster records. Use the Communications District's online form for eligible 911 calls, transcripts, addressing, GIS and district records. Contact Mobile County EMS for ambulance and fire-dispatch records outside the City of Mobile; confirm custody with the originating agency.

Contact and filing details

Records custodian or office
Mobile County EMA / Mobile County Communications District / Mobile County EMS / originating response agency
Email
public.records@mccd911.com
Phone
E911: (251) 639-2360; EMA: (251) 460-8000
Submission methods
Online 911 form, email for process questions, telephone, mail or agency contact.
Mailing address
E911: 7340 Zeigler Boulevard, Mobile, AL 36608; EMA: 7350 Zeigler Boulevard, Mobile, AL 36608
Physical address
7340-7350 Zeigler Boulevard, Mobile, AL 36608
Fee information
911-call transcripts cost a $50 flat fee plus $5 per page after that. Other reasonable processing fees may apply and are disclosed in advance.

Public notes

The Communications District states it retains public records for three years. Public audio must be picked up with ID and is released only to the caller absent a subpoena; transcripts may take up to 15 business days. Mobile County EMS dispatches fire departments and provides ambulance service outside Mobile city limits, creating important jurisdictional custody splits.